Return & Refund Policy

We want every Dad Trader Co. piece to meet the standard it was built for. If something is not right, contact us and we will work toward a fair resolution.

Returns

You may request a return within 30 days of delivery. Returned items must be unworn, unwashed, and in their original condition with any original packaging. Contact us before sending an item back so we can provide return instructions.

Refunds

Once a return is received and inspected, we will let you know whether it is approved. Approved refunds are issued to the original payment method. Your bank or card issuer may take additional time to post the refund.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or different from what you ordered, contact us within 7 calendar days of delivery. Include your order number and clear photos of the item and packaging. For approved issues caused by us or our fulfillment partner, we will cover the reasonable cost of the remedy.

Exchanges

We do not offer direct size exchanges at this time. If you need another size, contact us promptly so we can help determine the best available option.

Shipping costs

Original shipping charges are non-refundable unless an item was damaged, defective, or sent in error. For change-of-mind returns, the customer is responsible for return shipping costs.

Start a request

Email contact@dadtraderco.com with your order number, the item involved, and a brief description of the issue.